981kis Privacy Policy – Malaysia User Personal Data Protection

981kis values the privacy of every user who registers and uses our platform. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant industry guidelines.

This document clearly outlines:

• The types of personal information we collect from you.
• Why we collect your information and how it is used.
• Conditions under which your information may be shared with third parties.
• The security measures we take to protect your data.
• Your rights as a data subject and how to exercise them.

This policy applies to all services provided through the website 981kis.pro, the 981kis mobile app for Android and iOS, and all our official communication channels. Any privacy-related enquiries may be directed to our team via live chat or support email.

We collect personal information only when necessary to provide you with a quality and secure service. The following are the categories of information we collect:

All information we collect is used responsibly and only for legitimate purposes. We do not use your data for unrelated purposes without your consent.

Primary purposes of data use:

• Account Management: Creating and maintaining your account, processing registration, and ensuring secure access to the platform.
• KYC Verification: Meeting legal requirements to verify user identity in order to prevent money laundering (AML) and fraud.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
• Platform Security: Detecting and preventing suspicious activity, fraud, and any cybersecurity threats.
• Customer Support: Providing relevant assistance when you contact our support team.
• Service Communications: Sending important notifications related to your account, transactions, and platform updates.
• Continuous Improvement: Analysing usage patterns to improve the user experience, platform speed, and game quality.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations in Malaysia.

981kis does not sell, rent, or trade your personal information to any third party for marketing purposes. However, in certain situations, we may need to share your information with trusted parties for legitimate operational purposes.

Circumstances under which data sharing may occur:

• Payment Providers: Transaction information that must be shared with payment gateways such as FPX, DuitNow, Touch 'n Go eWallet, and banking partners processing your payments.
• Game Providers: Minimum game data required by licensed game software providers to deliver a smooth gaming experience.
• Identity Verification Agency: For KYC purposes, your identity information may be verified through authorised third parties bound by strict confidentiality agreements.
• Authorities & Regulatory Bodies: When required by law or a valid court order, we are obligated to comply with information disclosure requests from competent authorities.
• Technical Service Providers: Cloud infrastructure and technical service providers that support our platform operations, all of whom are bound by strict data processing agreements.

All third parties we engage with are required to comply with a Privacy Policy that is equivalent to or stricter than our own. We conduct regular reviews of all third-party providers to ensure ongoing compliance.

We invest seriously in digital security infrastructure to ensure your personal data remains protected at all times. The following are the layers of protection we employ:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3 — the same standard used by leading banking institutions.
• Data-at-Rest Encryption: Sensitive information stored in our databases — including IC numbers, bank details, and passwords — is encrypted using AES-256.
• Two-Factor Authentication (2FA): An additional security layer is available for all user accounts to prevent unauthorised access.
• 24/7 Monitoring: Our threat detection system operates around the clock to identify any unusual activity or intrusion attempts.
• Regular Security Audits: We conduct regular penetration testing and security audits through independent cybersecurity firms.
• Internal Access Controls: Only authorised personnel with a legitimate business need have access to users' personal data, and all such access is logged.

The 981kis platform uses cookies and similar tracking technologies to enhance your user experience and maintain the security of your session. Cookies are small text files stored on your device when you use our platform.

Types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login sessions, account security, and game stability. These cookies cannot be disabled.
• Functional Cookies: Storing your preferences such as language, display settings, and game choices so you do not need to reconfigure them each time.
• Analytics Cookies: Helps us understand how users interact with our platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold:

• Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
• Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction promptly.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data — subject to legal obligations that require us to retain certain records.
• Right to Object: You may object to the processing of your data for specific purposes such as marketing communications.
• Data Access Rights: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Withdrawing Consent: You may withdraw your consent at any time, though this may affect our ability to provide you with the full range of services.

To exercise any of the above rights, please contact our customer support team via live chat. We will process your request within 14 business days.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

981kis reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements.

When material changes are made to this Privacy Policy, we will:

• Updating the "Effective Date" displayed at the top of this page.
• Sending notifications to all registered members via email or in-platform notification at least 7 days before changes take effect.
• Displaying a clear notice on the platform's home page for a minimum period of 14 days.

Your continued use of our platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree, you have the right to close your account and request the deletion of data as permitted by law.